FOCAL CONTRACTING Sdn. Bhd. is committed to ensuring total customer satisfaction by providing customers with innovative, cost-effective products, projects and services which fully satisfy their requirements, by meeting or exceeding all regulatory requirements, and by establishing and reviewing quality objective which challenge our employees to excel in all facets of our operation especially during project execution.
Our experienced panel of experts in interior design, renovation, Construction Team will assist in every step from the initial till the final handover stage. We provide a hub of services therefore our clients need not contact or browse other firms for the various tasks.
We execute our Quality Policy by:
Implementing and continually improving a Quality Management System in line ISO 9001.
-Ensuring customer needs are understood and fulfilled.
-Delivering our projects and services on time.
-Acquiring and retaining highly-skilled, innovative and competent people.
-Assuring detailed and comprehensive monitoring and review of all our organization.
Teamwork
We practice open and honest communication while showing respect, concern and support for each other through working on common goals/projects together.
2 heads are better than 1 to achieve better results.
Learning and Development
We develop our people through training and good leadership. Everyone is encouraged to grow both personally and professionally and the company provides opportunities for such growth.
Effort and Responsibility
We strive to bring out the best to work everyday and put in 100% effort in all tasks, big or small. We take ownership for our work and do not blame others but find solutions to fix any problems.
There’s no substitute for experience which can only be gained through effort. We do what we say.